Customer experience

10 Common CRM Mistakes and How to Avoid Them

A CRM is a (Customer relationship management) software used to track, organize, and share customer...

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3 Steps For Managing Your Auto Dealership’s Online Reputation

There’s no denying it—managing your online presence can be confusing and tedious. From managing your website,...

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How to Sell Cars to Millennials: Top 5 Tips from a Millennial Buyer

It’s no mystery the car buying process is changing due to those ranging in ages between 18-35 – Millennial....

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DC Pro Tip: How to Not Scare Away Your Customers This Halloween

Ghosts, skeletons, and kids in costumes asking for candy can only mean one thing — Halloween is near!

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Communicating with Your Customers and Local Community During Social Distancing

Panic is everywhere — the economy, your local Costco, the disco, and now our nation’s used car dealerships....

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7 Tips for Operating Your Car Dealership During Social Distancing

As the COVID-19 pandemic continues, there’s a lot of uncertainty around the automotive industry. One thing...

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